We do endeavour to ensure all deliveries are to the timescales stated on the Delivery information page, however, from time to time there can be unexpected delays during transit with the carriers and your local customs authority that are beyond our control, but, we will always try to resolve for you.
2-3 working days after day of dispatch.
The Tracked option, provides you with a tracking link to view the progress of your delivery. The parcel will be delivered to you by an in country carrier. Delivery will be attempted at the address provided. Should you not be in your parcel may be left with a neighbour, left in a safe place at the delivery address, delivery may be re-attempted on another day or you will be notified to collect from a local delivery office.
1-2 working days after day of dispatch.
This is a premium delivery service with updates by email and SMS (where mobile number provided) informing you of your tracking details. Delivery times stated are on a working day basis, as such National holidays will add a further day to delivery times above. Certain exclusions may apply to delivery times and SMS alerts. Please see your delivery dispatch emails and updates for further details.
Recent Changes and Dangerous Goods Classifications
Please note that due to changes within postal and airline regulations, certain items are now classified as dangerous goods (nail varnishes, aerosols and items with batteries for example) and may be subject to transportation restrictions.
If a product is not available for delivery to your country, you will be informed of this on the product page or within your basket.