Subculture Eyeshadow Palette

We are sorry if you are having difficulty using your Subculture Eyeshadow Palette.

Please note that this has been raised with the brand directly who have advised the following information:

• The shadows are intentionally gently pressed to allow for maximum payoff
• There are no bad batches
• The formula does not need to be changed

 The brand have provided some Subculture Pro Tips on how to apply the product, which brushes to use & how to prime, which you may find useful:

You can also view a tutorial video showing the Subculture palette in action by following this link:

 https://youtu.be/wkCukt_C3I0

Or, you can also view specific directions on priming and using the different types of shadows in the palette on our website under the directions dropdown:

http://www.beautybay.com/cosmetics/anastasiabeverlyhills/subcultureeyeshadowpalette/

Unfortunately, we are unable to accept the return of any palettes that have been opened or used. 

We hope that you find this information useful.