Our aim is to process and pack your order as soon as possible, to get it on its way to you.
If your order was placed on or after 04/12, there is a small amount of time where we may be able to amend your order, however, we are only able to amend certain things.*
Please note that unfortunately, we cannot amend your order if it was placed during our Bragging Rights period of 25/11 to 03/12.
We might be able to amend your address or cancel an item that you have ordered, but, we are NOT able to swap items, add items or change the shipping option.
(if this is the case we may be able to cancel the order for you to replace it, see the other Cancel my order article).
If your order has been picked and packed in our warehouse or you have received 'Your order has been despatched' email, then unfortunately, we will not be able to amend the order.
If you wish to amend an order, contact us via the contact us form below, selecting 'Amendments To Order' as the reason and we will try and action for you.