Where's my order?

You can track your parcel using the link in the dispatch confirmation email or the email or text sent from the carrier, depending on the service chosen at time of placing your order.

Tracked
4-8 working days after day of dispatch.

The Tracked option, provides you with a tracking link to view the progress of your delivery.The parcel will be delivered to you by your local postal mail provider.Delivery will be attempted at the address provided.Should you not be in your parcel may be left with a neighbour, left in a safe place at the delivery address, delivery may be re - attempted on another day or you will be notified to collect from a local delivery office.If you have lost your email or it has been caught in spam, then if you email by clicking here we will reply with the details of your last orders tracking details and links.

Express
3-5 Working days after day of dispatch.

This is a premium next working day delivery service with updates by email and mobile text alerts (if mobile number provided at the check out) which will inform you of your tracking details.You will receive an email dispatch confirmation from us when the parcel is sent(without the tracking details), and then you will receive an email later that day from the courier DPD including your tracking number and links.On the morning of delivery you will receive a further email and / or SMS text with the details of your delivery slot.You can track the progress of your parcel by following the tracking links in the updates provided.If you have lost your email or it has been caught in spam, then if you email by clicking here we will reply with the details of your last orders tracking details and links.