Amend my order 修改我的订单
Our aim is to process and pack your order as soon as possible, to get it on its way to you.
There is a small amount of time where we may be able to amend your order, however, we are only able to amend certain things.
我们的目标是在最快的时间内为您处理并打包您的订单,以确保订单以最快速度到达您手中。所以在短时间内,我们有可能有机会为您调整订单,但是我们只能修改部分订单信息。
We might be able to amend your address or cancel an item that you have ordered, but, we are NOT able to swap items, add items or change the shipping option.
(if this is the case we may be able to cancel the order for you to replace it, see the other Cancel my order article).
在特殊情况下,我们有可能可以为您更新地址信息或取消您下单的产品,但是我们无法更换或增加产品,也无法更改运输方式。
(在这种情况下您可以选择取消错误订单并重新下单,更多细节请看“取消我的订单”文章)
If your order have been picked and packed in our warehouse or you have received 'Your order has been despatched' email, then unfortunately, we will not be able to amend the order.
If you wish to amend an order, contact us via the contact us form below, selecting 'Amendments To Order' as the reason and we will try and action for you.
如果您的订单已经在仓库准备中,或者您收到了'Your order has been despatched' 已发货邮件,很抱歉,您的订单将无法修改。
如果您希望修改订单,请通过填写contact us form表格联系我们,选择'Amendments To Order'作为原因,我们会尽可能为您修改订单。
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