To avoid any issue occurred during the shipment, please ensure all the delivery address is filled in in Chinese pinyin; the recipient’s name is in pinin and is accordance to your ID card.
Please also include your mobile number in the address column to make sure you receive the parcel successfully.
The order that’s made with delivery address in Chinese character will potentially be cancelled. If the name is not the same as your ID card, you’d not be able to proof your identity with China custom and your parcel will be sent back to us.
在填写邮寄地址时,请以拼音填写,并填写您身份证上的真实姓名,以备海关申报时需要。同时请您在地址栏填写手机号。
若您的寄送地址是以中文填写,您的订单将有可能会被取消订单。若您预留的名字和您的身份证上姓名不符,如遇到需要申报或缴税的情况,您将无法凭证件向海关申报您的包裹,您的包裹将会被寄回。
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